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Booking Policy

Please take note of the following important information:

 

- To cancel or reschedule an appointment, we need a minimum of 48 hours notice. Cancellations outside of this window will incur a 50% cancellation fee.

- A 50% deposit is required upon booking, and the remaining balance must be paid before the cleaning technician arrives. Deposits are non-refundable.

- Clients have up to 60 days to schedule their cleaning appointment after payment.

- Clients must have a working vacuum cleaner available for the cleaning technician to use.

- We do not clean pet/human feces, and we do not service homes with pest issues or provide insect cleaning services.

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©2026 BY RAINA'SVIPCLEANING LLC. 

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